How do I return an item?
Return Policies
All returned product must be in brand-new, saleable condition, with
manufacturer's packaging, tags, instruction booklets, warranty cards, and any
other items that came with your purchase, such as accessories or free bonuses.
Product
showing any signs of wear or use can not be
returned.
We will credit your card or issue a refund in the method paid (if paid originally
with Gift Card ) within 5 days of receipt of the returned
merchandise.
Unlike many of our competitors, we do not charge an additional restocking fee, but we do deduct the
actual shipping charges that we paid from the refund. (Many of our competitors
routinely deduct 10% to 20% from your refund if you return a watch to them. They
make money whether you are happy or not -- that's not the way we do business.)
Please note that special orders are not returnable.
If we do, as
a concession to a customer and solely at our option, accept a watch back after 14 days , it may be subject to a restocking fee at our option.
If you do decide to return or exchange a
product please request a return authorization via e-mail RETURNS@shopfashiontime.com
For additional info or to place an order, call us 703-509-4785 or email customercare@shopfashiontime.com
|