How do I return an item?
All returned product must be in brand-new, saleable condition, with manufacturer's packaging, tags, instruction booklets, warranty cards, and any other items that came with your purchase, such as accessories or free bonuses. Product showing any signs of wear or use can not be returned. We will credit your card or issue a refund in the method paid (if paid originally with Gift Card ) within 5 days of receipt of the returned merchandise.
Unlike many of our competitors, we do not charge an additional restocking fee, but we do deduct the actual shipping charges that we paid from the refund. (Many of our competitors routinely deduct 10% to 20% from your refund if you return a watch to them. They make money whether you are happy or not -- that's not the way we do business.)