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How do I return an item?

Return Policies

All returned product must be in brand-new, saleable condition, with manufacturer's packaging, tags, instruction booklets, warranty cards, and any other items that came with your purchase, such as accessories or free bonuses. Product  showing any signs of wear or use can not be returned. We will credit your card or issue a refund in the method paid (if paid originally with Gift Card ) within 5 days of receipt of the returned merchandise.

Unlike many of our competitors, we do not charge an additional restocking fee, but we do deduct the actual shipping charges that we paid from the refund. (Many of our competitors routinely deduct 10% to 20% from your refund if you return a watch to them.  They make money whether you are happy or not -- that's not the way we do business.)

Please note that special orders are not returnable.

If we do, as a concession to a customer and solely at our option, accept a watch back after 14 days , it may be subject to a restocking fee at our option.

If you do decide to return or exchange a product please request a return authorization via e-mail RETURNS@shopfashiontime.com

For additional info or to place an order, call us 703-509-4785 or email customercare@shopfashiontime.com